Return Policy

Customer satisfaction is very important to us. If you are unsatisfied with your purchase please contact Izuly within 7 days of receiving the item. We will try our best to resolve the issue however when this is not possible a refund will be issued once the item has been returned to Izuly. Shipping costs to return an item are the responsibility of the buyer and all items must be returned in the original packaging and unused.

To return your product, you should mail your product to: 68 Ralph Talbot St Weymouth Massachusetts US 02190

All return shipping costs are the responsibility of the buyer. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.